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232 months ago

Ashok Pipal (a guest user) asked this question:

This question has already been answered and rated. Therefore, no new answers can be given.

232 months ago

AlejandraCL   wrote:

centro de llamados / call center

My comment:

Centro de llamados es donde uno va a llamar, un "call center" es donde hay personas que responden a reclamos y dudas como un centro de atención al cliente

232 months ago

Brenda Elkja   wrote:

Centro de Atencion telefonica de servicio al cliente

232 months ago

Brenda Elkja   wrote:

Centro de atención telefónica

My comment:

A mí me gusta más así, pero es cierto que en España se le llama también call center, centro de atención al cliente, ....

Comments by other colleagues on this answer:

232 months ago

   wrote:

y en Argentina también lo llaman Call Center. ¡Qué invasión!

232 months ago

Brenda Elkja   wrote:

Call Center

My comment:

We do use Call Centre in Spanish. Though Centro de Llamadas is ok (as well):

232 months ago

Brenda Elkja   wrote:

Centro de atencion al cliente

Comments by other colleagues on this answer:

232 months ago

   wrote:

I agree with this answer.

232 months ago

   wrote:

"Centro de atención al cliente" is equivalent to "Customer service" in English. A "centro de llamadas" may have many funcitions, while a "centro de atención al cliente" is basically aimed at bringing aftersales help to customers.

232 months ago

Brenda Elkja   wrote:

Centro de Reclamaciones

232 months ago

Brenda Elkja   wrote:

centro de llamadas

My comment:

Massive call receipt and attendance center aimed at providing some kind of service to users (e.g. sales, aftersales, support, etc). It can be managed by a third party or directly by the company.

My references:

Diccionario LID de comunicación y márketing

Comments by other colleagues on this answer:

232 months ago

Clara Fernández   wrote:

De acuerdo, así mismo es. :)

232 months ago

Brenda Elkja   wrote:

un centro de llamadas

The asker rated this answer best